Last Updated: 23/04/2024
We value your trust and are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, mobile application, or services.
We collect various types of information to provide and improve our services:
We may collect personal information that you voluntarily provide to us, including but not limited to your name, address, email address, phone number, date of birth and national identity number. This information is necessary for us to create and manage your account, process payments, and communicate with you effectively.
In order to facilitate medical billing services, we may collect health information such as your medical history, diagnoses, treatments, and medical aid information. This information is handled with the utmost care and is essential for accurate billing and claims processing.
To process payments for services rendered, we may collect payment information such as credit card details or bank account information. We utilise industry-standard encryption and security protocols to protect your financial data.
When you use our website or mobile application, we automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, and other usage data. We use this information to analyse trends, administer the site, and improve our services.
We collect information through various methods, including: