<aside> 🎓 Training resources designed to help you and your team operate your home service business both inside and out of ServiceTitan. Select from the categories below to dive into the documents:

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Leadership Team

Call Center Operations

Service / Sales Technicians

Accounting Team

Home Service Technology

Recent FAQs:

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Click the ▶️ icon to open each question and answer:

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• ❓ We had a customer who paid us via check last month, but we just found out the check bounced. How do we fix that on the invoice so we can take a new payment?
• ❓ We have an ongoing project, but the invoice got exported. We aren’t finished with the project but I can’t add anymore appointments. What should I do?
• ❓ I’m not sure when I should be adding new appointments to jobs, or when I should be closing them out and booking new jobs within the project.

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Recent Updates & New Resources

🔗 ServiceTitan Spring 2025 Release Notes (ST-73)

Handling Escalations

Project, New Job or Additional Appointments (Workflow)

Email Marketing Spam Issues

Job Cancellation Process

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