We want you to know that we respect your privacy, the privacy of our Customers and Users.

The Users and Customers together are referred to as the โ€˜Usersโ€™ for this Privacy Policy.

Your access or the use of the Website or Services shall mean that you have read, understood and agreed to be bound by the Privacy Policy. By accessing or using any Website or Services, you also represent that you have the legal authority as per applicable law (including but not limited to age requirement) to accept the Privacy Policy on behalf of yourself and/or any other person you represent in connection with your use of the Website or Services. If you do not agree to the Privacy Policy, you are not authorized to use the Website or Services.

This Privacy Policy shall be read together with the Terms of Use. This Privacy Policy is incorporated in the Terms of Use by reference.

TERMS:

  1. PURPOSE: This document provides information regarding our Privacy Policy as it relates to the collection, use and disclosure of personal information. It also outlines our Users' rights to limit the collection, use or disclosure of personal information. Personal information may include your name, email, mailing and/or business address, phone numbers, or other information that identifies you personally. We hold this personal information securely, and we maintain this information in the strictest of confidence. We do not sell any information to any third party. We also maintain a secure website on all pages that require you to provide any personal information. This Privacy Policy applies to all users of the Website and Services anywhere in the world.

    The practice described in this Privacy Policy is subject to applicable laws in the places in which we operate. This means that we only engage in the practices described in this policy in a particular country or region if permitted under the laws of those places. Please contact us if you have questions about our practices in your country or region. You can contact us through the Customer Support Portal.

  2. IMPORTANT NOTICE: Kindly note that due the changing nature of our business, a dynamic domain in which we operate and continuous change in the services we offer, we might make changes in the Privacy Policy from time to time without providing you with advance notice. If we do make any change in our Privacy Policy, then may provide you notice of the same by Pop-up notification when you login into your account and through email notification.

    To the extent permitted under applicable law, by using our services after such notice or update, you consent to our updates to this policy.

    We encourage you to periodically review this policy for the latest information on our privacy practices. A copy of the most recent General Privacy Policy is always available on our Website for you to review.

    When we make material changes to the Privacy Policy, we may provide you with notice as appropriate under the circumstances, e.g., by displaying a prominent notice or seeking your agreement within the Service or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Service or Website after the changes have been made (whether notified in advance or not) will constitute your acceptance of the changes. Please, therefore, make sure you read any such notice carefully. If you do not wish to continue using the Service Website under the new version of the Privacy Policy, you may terminate your account by contacting us. If you received a Trial or a Paid Subscription through a Third Party, you must cancel the applicable Paid Subscription through such Third Party.

    Please also note that we will NEVER request for below-mentioned information;

    1. We will never ask the Users to share their Bank Details including credit card information or information related to any wallet through emails, Support chat or phone calls, except the payment proofs for the services purchased.
    2. We will never request its Users to disclose their Account password via email, phone calls or any other mode of communication whether electronic or not.
  3. TYPE OF INFORMATION COLLECTED AND PURPOSE:

    S. NO. TYPE OF INFORMATION/DATA COLLECTED USE SOURCE
    1. Personal Information like Name, email, phone number, address, date of birth, etc. Creating the account, marketing, promotions, ranking, surveys, verification, etc. Sub-domains of our Website.
    2. IP Address and geo-location. For internal business analysis. Through our Website and sub-domains.

    The Users also consent that we can record their Videos and Photos and can use their testimonials for marketing and promotional purposes without taking separate authorization for the same.

  4. INFORMATION PROTECTION AND SECURITY MEASURES: We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account. Protecting the security of your personal information is very important to us. Below is the indicative list of various measures that we have put in place to ensure the protection of the collected information;

    1. We use Wordfence software for preventing any hacks such as SQL injections and frauds.
    2. We use Azure Application for preventing DOS.
    3. We use AWS Firewall (WAF) for preventing malicious attacks.
    4. Only authorized employees have access to the collected information.
    5. Implemented SSL Certificate for main Website and sub-domains.
    6. Payment Gateways are PCI Compliant.
    7. Passwords and other sensitive information like the User's wallet address are encrypted.
    8. We have implemented a Two-Factor Authentication mechanism for changing the registered account email address.
    9. We have implemented a Domain Key Identified Mail (DKMI) technology to prevent phishing attacks.
  5. USE OF COOKIES: We use Cookies (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).

    Please note that we use Cookies for the following purposes;

    1. help us remember and process the items in your shopping cart,
    2. keep track of site traffic and activities so that we can offer better site experiences and tools in the future.

    Please note that we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

  6. NO DISCLOSURE OF THE INFORMATION TO OUTSIDE PARTIES: We do not sell, trade, or otherwise transfer to outside parties/third parties your personally identifiable information, except as provided in this Privacy Policy. We have to also share your information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or othersโ€™ rights, property, or safety.

    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Further to this, we may use Users' identifiable information to investigate and help prevent potentially unlawful activity or if required by subpoena, search warrant, or other legal processes. We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the internet, and to track and report on the performance of those advertisements. These entities may use Cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our services, as well as when you visit other online sites and services.

  7. THIRD-PARTY LINKS: Occasionally, at our discretion, we may include or offer third-party products or services on our Website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

  8. DISCLOSURE OF PERSONAL INFORMATION: Some of our Services and features require that we share information with other users or at your request. We may also share your information with our affiliates, subsidiaries and business partners, for legal reasons or in connection with claims or disputes.

    1. As required by law. We will disclose personal information when required by law or if we have a good faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
    2. At your request. We may share information with others, as per your request.
    3. With the general public, when you submit content to a public forum. When you communicate with us through the internet via blogs, social media, etc., your communications may be viewable by the public.
    4. With Subsidiaries and Affiliates. We share information with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf.
    5. With Service providers and business partners. We may provide information to its vendors, consultants, marketing partners, research firms, and other service providers or business partners.
    6. With your consent. We may share your information other than as described in this policy if we notify you and you consent to the sharing.
  9. INFORMATION RETENTION AND DELETION: We retain user profiles and other information for as long as you maintain your account with us.

    We retain transaction, location, usage and other information for seven (7) years in connection with regulatory, tax, insurance or other requirements in the places in which it operates. We thereafter delete or anonymize such information in accordance with applicable laws.

    Users may request the deletion of their accounts at any time. Following such a request, we delete the information that it is not required to retain and restrict access to or use of any information it is required to maintain. You may request the deletion of your account at any time by visiting the Customer Support Portal. In certain circumstances, we may be unable to delete your account; such as if there is an outstanding credit on your account or an unresolved claim or dispute. Upon resolution of the issue preventing deletion, we will delete your account as described above.

    We may also retain certain information if necessary, for its legitimate business interests, such as fraud prevention and enhancing Users' safety and security. For example, if we shut down a user's account because of unsafe behavior or security incidents, we may retain certain information about that account to prevent that user from opening a new account in the future.

  10. BUSINESS TRANSFERS OR CORPORATE STRUCTURING OR RESTRUCTURING: In the event, we go through a business transition, transfer, merger, acquisition, and de-merger, corporate structuring and restructuring, our Users' personal information may be part of the assets transferred. You acknowledge that such transfers may occur and that any acquirer of our business or its assets may continue to use your personal information as outlined in this Privacy Policy. Whenever such events take place, we may inform the Users through email notification.

  11. SPECIAL INFORMATION FOR EUROPEAN UNION (EU) USERS: Beginning May 25, 2018, the processing of personal data of users in the European Union is subject to the EU General Data Protection Regulation (hereinafter referred to as 'GDPR').

    In order to comply with the said requirement, we have drafted a separate privacy policy (hereinafter referred to as 'GDPR Privacy Policy') and the same is available on our Website. This GDPR Privacy Policy applies to only EU Residents as required under the law and for said application; the GDPR Policy overrides this Privacy Policy.

  12. CHOICE AND TRANSPARENCY: We provide means for you to see and control the information that we collect. You may request us to provide you with an explanation, copies or correction of your data and such request can be placed by writing to our Customer Support Team.

    The following requests can be placed with us under this Clause;

    1. Explanations, Copies and Correction. You may request that we:
      1. Provide a detailed explanation regarding the information collected about you and how it uses that information.
      2. Receive a copy of the information that we have collected about you.
      3. Request correction of any inaccurate information that we have about you.
    2. Marketing Opt-Outs: You may opt out of receiving promotional emails from us by either clicking on the Unsubscribe button or following the process as mentioned in the Marketing emails. You may also opt out of receiving emails and other messages from us by following the instructions in those messages. Please note that if you were to opt out, we might still send you non-promotional messages.

    The information requested under this Clause will be provided at our reasonable discretion as long as it is permissible under the applicable laws.

  13. YOUR CONSENT: By using our Website or Services, you consent to this Privacy Policy. If we decide to change or update our privacy policy, we will post those changes on the Website under the heading Privacy Policy.

  14. CONTACTING US: If there are any questions or complaints regarding this Privacy Policy, then you may contact us by visiting our Customer Support Portal.

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