Last updated March 1, 2023

Please read the following Terms of Service (these “Terms”) carefully before using The Feelings Company (“Felt”, “we”, “our”, or “us”) mobile application (the “App”), website (the “Site”), Facebook and/or other social media applications (the “Social Media Applications”)  or participating in any online features, products, services and/or programs offered by us (individually and collectively, with the App, the Site and the Social Media Applications, the “Services”).

IF YOU ARE IN CRISIS DO NOT RELY ON THIS SITE. IF YOU HAVE THOUGHTS OF SUICIDE OR SELF HARM, OR FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS, PLEASE IMMEDIATELY CALL 911 (OR THE RELEVANT EMERGENCY NUMBER IN YOUR COUNTRY). THE SERVICES ARE NOT THERAPY OR MEDICAL ADVICE AND THEY ARE NOT A SUBSTITUTE FOR THE ADVICE OF A MEDICAL PROFESSIONAL. ANY INFORMATION PROVIDED THROUGH THE SERVICES SHOULD NOT BE USED TO MAKE MEDICAL DECISIONS. IF YOU REQUIRE MEDICAL ADVICE YOU SHOULD CONSULT WITH A MEDICAL PROFESSIONAL.

These Terms include important information about your legal rights, remedies, and obligations, including various limitations and exclusions, and provisions that govern the procedure, jurisdiction and venue of any disputes. By accessing or using the Services, you agree that you have read and understand these Terms and agree to be bound by these Terms, our Privacy Policy  and all additional terms incorporated by reference.  If you do not agree to any portion of these Terms, you should not access or otherwise use the Services.

Convenience and Information

The Services are provided to you as a convenience and for your information only. Felt is not responsible for the quality and correctness of the information provided to you. By merely providing you access to and use of the Services, we do not warrant or represent that any statement, documents, images, graphics, logos, designs, audio, video, or any other information provided from or on the Services (collectively, the “Content”) is accurate or complete; the Content is up-to-date or current; we have any obligation to update any Content; the Content is free from technical inaccuracies or programming or typographical errors; the Content is free from changes made by a third party; your access to the Services will be free from interruptions, errors, computer viruses or other harmful components; and/or any information obtained in response to comments or questions asked through the Services is or will be accurate or complete.

Not Healthcare Treatment

The Services connect you with emotional wellness experts and other users through live and on-demand offerings. The Services do not provide psychiatric, psychological, or other medical or professional treatment and do not constitute the practice of medicine or psychology or the rendering of therapy, medical, mental health or other health care or professional services. Felt is not licensed to provide and does not provide medical diagnoses, treatments, counseling or any other professional services. The Content provided on and through the Services is provided for informational purposes only and use of the Services is in no way intended to take the place of a relationship with a medical or mental health professional.  The leaders of live or on-demand sessions may or may not be licensed professionals, but the user (you and others) is not a patient and therefore does not have any privileged or patient relationship or any other type of relationship with any Felt content provider, wellness expert or employee. Please consult with your physician or mental health professional regarding any medical or mental health-related diagnosis or treatment options.

Our Services and any information collected by us is not intended to and does not:

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